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IDProjectCategoryView StatusDate SubmittedLast Update
0001303K18X001.00 SKB SWANSWpublic2021-07-23 10:342021-12-24 16:38
Reporter(ALTech) Wooshin Kang Assigned To(SW) River WongDue Date2021-07-27 11:32
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001303: HDMI issue after cold booting.
DescriptionAfter cold booting, there is hdmi screen issue. Please check attached image (image.png).
Additional Informationtest version 19.531.6
TagsNo tags attached.
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Users monitoring this issue

User List (ALTech) Sangmin Choi

Activities

(ALTech) Wooshin Kang

2021-07-23 10:34

developer  

image.png (532,918 bytes)
BFX-UA300_20210723-100831.zip (624,669 bytes)
hdmi-edid.xml (3,301 bytes)
tv_model.txt (19 bytes)    
SAMSUNG QN55Q8CNAF
tv_model.txt (19 bytes)   

(SW) Jacky Chiang

2021-07-25 14:40

manager   ~0007725

Hi Jason,

    Please check the log and edid info and help to report this issue to Synaptics' JIRA if needed.

(SW) River Wong

2021-09-22 12:13

developer   ~0008260

Hi Wooshin and Sangmin,

I add code the check the bootcomplete as Kail suggested in Synatpics Jira160.
http://altserver01.iptime.org/release_by_fxn/swan_test_image/20210922_HDMI_check_bootcomplete/usb_bfx-ua300_V19.531.17_SD_SamsungHDMI.zip
Please help to verify if you still can see the issue in Jira160 and Jira146.

(ALTech) Sangmin Choi

2021-09-24 12:14

developer   ~0008275

Hi, River,

I think this issue has fixed with above test firmware.

(SW) Jason Ling

2021-09-24 12:44

developer   ~0008277

Hi Sangmin,

if the issue is resolved, please close it.

(SW) River Wong

2021-09-24 14:18

developer   ~0008283

Hi Sangmin.

Fixed patches are committed to Bitbucket:

commit 3a339b91e3362d275cfa784a1edc6cb54cd69fe7
Author: river wong <river.wong@fii-foxconn.com>
Date: Fri Sep 24 14:13:38 2021 +0800

    Fix Samsung TV HDMI display overlap issue by Synaptics Jira160 suggestion. [1/2]


commit c1b187618016f07ddd3848f72eb6af9276da100f
Author: river wong <river.wong@fii-foxconn.com>
Date: Fri Sep 24 14:15:30 2021 +0800

    Fix Samsung TV HDMI display overlap issue by Synaptics Jira160 suggestion.[2/2]

Issue History

Date Modified Username Field Change
2021-07-23 10:34 (ALTech) Wooshin Kang New Issue
2021-07-23 10:34 (ALTech) Wooshin Kang Status new => assigned
2021-07-23 10:34 (ALTech) Wooshin Kang Assigned To => (SW) Jacky Chiang
2021-07-23 10:34 (ALTech) Wooshin Kang File Added: image.png
2021-07-23 10:34 (ALTech) Wooshin Kang File Added: BFX-UA300_20210723-100831.zip
2021-07-23 10:34 (ALTech) Wooshin Kang File Added: hdmi-edid.xml
2021-07-23 10:34 (ALTech) Wooshin Kang File Added: tv_model.txt
2021-07-25 14:38 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) Jason Ling
2021-07-25 14:40 (SW) Jacky Chiang Note Added: 0007725
2021-09-22 12:11 (SW) River Wong Issue Monitored: (ALTech) Sangmin Choi
2021-09-22 12:13 (SW) River Wong Note Added: 0008260
2021-09-24 12:14 (ALTech) Sangmin Choi Note Added: 0008275
2021-09-24 12:44 (SW) Jason Ling Assigned To (SW) Jason Ling => (ALTech) Sangmin Choi
2021-09-24 12:44 (SW) Jason Ling Status assigned => resolved
2021-09-24 12:44 (SW) Jason Ling Resolution open => fixed
2021-09-24 12:44 (SW) Jason Ling Note Added: 0008277
2021-09-24 14:18 (SW) River Wong Note Added: 0008283
2021-10-01 12:02 (ALTech) Wooshin Kang Assigned To (ALTech) Sangmin Choi => (SW) River Wong
2021-12-24 16:38 (SW) River Wong Status resolved => closed